PRIVACY POLICY
Introducation
Aventura Mattress (“we,” “us,” “our”) respects your privacy and complies with all applicable regulations, including the Telephone Consumer Protection Act (TCPA), CTIA, and A2P 10DLC guidelines for SMS communications. This policy explains how we handle your information for messages sent through our toll-free numbers or online forms.
Information We Collect
When you opt in to receive SMS messages from Aventura Mattress (such as through our website, booking forms, or in-store), we may collect:
1-Your mobile phone number
2-Your name (if provided for personalization)
3-Opt-in confirmation details (e.g., timestamp and consent record)
We only collect the information necessary to provide you with updates, appointment confirmations, and special offers related to Aventura Mattress.
How We Use Your Information
Your information may be used to:
1-Send appointment confirmations or consultation reminders
2-Provide special offers, exclusive promotions, and updates about our mattresses and services
3-Respond to your inquiries or opt-out requests
4-We typically send 1 to 4 text messages per month.
All messages include opt-out instructions (“Reply STOP to unsubscribe”). Standard message and data rates may apply.
Data Sharing
We value your trust and do not sell or share your personal data for marketing purposes with any third parties.
Your information may only be shared with:
1-Trusted service providers (such as our booking and communication platforms like Go High Level), solely to facilitate SMS delivery and customer communication.
2-Legal authorities, if required by law.
All partners are required to maintain strict data privacy and security standards.
Opt-In / Opt-Out
Opt-In:
You will only receive SMS messages if you provide explicit consent, such as checking an unchecked box that states:
“I consent to receive SMS messages from Aventura Mattress. Msg & data rates may apply. Reply STOP to cancel.”
Opt-Out:
You can unsubscribe at any time by replying “STOP” to any of our messages.
You will receive a confirmation message, and no further texts will be sent.
For assistance, reply “HELP” or contact us via email.
Data Security & Retention
We store and transmit data through secure, encrypted, and compliant platforms (e.g., Go High Level).
Your data is retained only as long as needed for communication and business purposes, after which it is securely deleted.
Your Rights
You may request access, correction, or deletion of your personal information at any time by contacting us through the details below.
Policy Updates
We may update this policy periodically. The most current version will always be available at:
https://www.aventuramattress.com/privacy-policy
Continued use of our SMS services constitutes your acceptance of any updates.
Contact Us
Aventura Mattress LLC
Email: [email protected]
Phone: (305) 935-2660
Address:
19275 Biscayne Blvd,
Aventura, FL 33180
Store Hours
Monday to Saturday: 10:00 AM - 7:00 PM
Sunday: 12:00 PM - 5:00 PM
